Experience the ioty Difference
What sets us apart
Thank you for considering ioty for your upcoming project.
As part of the ioty family, we wanted to welcome you and provide some insight as to what makes our passion and integrity different from our competitors.
We are a customer service technology consulting company focusing on our clients’ dreams from beginning to end. We know you will have a pleasant experience and look forward to the opportunity to serve you.
OUR VALUES
Perfection
We strive for perfection in our craft. It’s the pursuit of perfection that creates the master craftsman. We believe that craftsmanship is what differentiates one company from another.
Communication
Although we can’t ensure that a project will go smoothly 100% of the time, we can ensure that our clients will be happy with the final project 100% of the time.
We strongly believe that communication is the key to client happiness. In fact, we have a dedicated client relations manager who, along with your technology advisor, will help guide you through our process from beginning to end.
If at any time you have a concern or question, we can be reached by phone, email, text, and through our website.
Service
We believe that a company’s longevity is built on the quality of their service. Since we are wildly fanatical about our service, you can have confidence knowing that your investment is protected.
Roots
We are family owned and operated. We are proudful tech-savvy realists. What does that mean? It means we take pride in work. It means we love the industry and we love tech.
Our love for tech doesn’t mean we rush to push the latest technologies into our projects. Our love for tech means we enjoy the process of testing the limits of the products we recommend. We have a lab that you can read about here.
THE PHASES
Understanding the phases and processes of a project gives a clear expectation and helps reduce misunderstandings.
Design
We create systems that are custom-tailored to your lifestyle.
At ioty, we believe that automation systems should blend into your everyday living. During the design phase, we work closely with our clients to produce that type of experience.
Implementation
Our craftsmanship is on display during the implementation phase. Experience tells us that a well-designed system and regular communication with the client paves the way for a seamless installation.
Service
Our relationship with you continues well after the implementation phase.
Our formula is simple.
- We use only the highest quality products and we thoroughly test our products before recommending them.
- We have highly experienced designers and tech-obsessed engineers.
- We require that every technician be certified by the industry’s toughest standard.
Although the formula is simple to understand it is not easily reproduced.It is with that formula that we create stable systems which need less servicing.
That is what sets us apart in this industry.
That is how we can confidently proclaim that by working with us you will have the best possible experience and relationship that you can have with a home automation company.
Don’t just take our word for it. Read what our clients are saying about us.