Four Questions You Must Ask Your Home Automation Company

Let’s face it, nobody wants to make an investment that they’ll regret in the future. When investing in your home it’s important to make informed decisions. No matter how much information you gather on a topic it’s difficult to decide without being knowledgeable in it. Deciding on a home automation system is no different. A… Read More »Four Questions You Must Ask Your Home Automation Company

Let’s face it, nobody wants to make an investment that they’ll regret in the future. When investing in your home it’s important to make informed decisions.

No matter how much information you gather on a topic it’s difficult to decide without being knowledgeable in it.

Deciding on a home automation system is no different. A good home automation company will evaluate your needs and give you a detailed proposal that outlines equipment and installation costs.

As you compare proposals be careful in choosing a company based on price alone.

Here are four questions that you must ask your home automation company before considering starting a project with them.

1. Are you certified by CEDIA and the Home Technology Association?

CEDIA is the Custom Electronic Design and Installation Association, which is the professional association for the industry. It’s an essential credential for any home automation company, and it requires that members have proper insurance coverage and licensing where it’s needed.

Members also pledge to a code of ethics and take continuing education and training courses to stay current on technology and best practices. Ask any company you are interviewing if they are a CEDIA member.

The Home Technology Association Certification system is the first and only industry standard of excellence for home technology installation companies. In an industry that has no barriers to entry, the HTA has created a rigorous set of standards for home technology companies to adhere to. The firms that meet the 60+ points of evaluation criteria are granted certification status. Once HTA Certified, these firms must commit to maintaining the high standards of HTA Certification or risk losing certification.

Besides hiring a CEDIA and HTA certified company, make sure that every technician entering your home is an individually certified CEDIA technician.

2. Do you have client references?

Like any contractor, you want someone with the skills and experience for the scope of your project.

You want to choose a home automation company that has experience in designing and installing systems that match the size and complexity of your project.

If you are building a 7000 square foot home in Coral Gables you may not choose a home builder that builds beautiful 900 square foot summer cottages in upstate NY.

Ask for references. Walk their projects.

At ioty, we’ve designed and installed extremely large and complex home automation systems. We’ve worked on new construction as well as retrofit projects.

Yes, we’d be more than happy to schedule a walk-through of a previous project.

3. What vendors do you work with?

You can get a better sense of a home automation company by the technologies and products they are associated with.

Does the company work with top brands in each category?

Are they an authorized dealer for those companies?

Some manufacturers have different tiers for their dealers as well. For example, ioty is a Savant Ambassador, as well as a certified Platinum Lutron dealer, and a Wisdom dealer – representing the highest tiers and the top names in the audiovisual industry.

4. What type of support do you offer after the sale?

The integrator should be willing to show you the ins and outs of using your system, as well as provide additional services like remote monitoring and diagnostics to ensure your system is running correctly and securely.

A great home automation company will be there for you many years after the sale.

In time, you may want to add new capabilities or technologies to your system, and that work should be something the company will be happy to do.

Do they stand behind their work and offer a long-term support package?

The answers to this question should give you a better sense of how a company views its long-term client relationships.

If you are considering a home automation system in Miami, ioty should be on the top of your list of companies to consider. Just ask us the questions above, and any others you may have.
To learn more, contact us or just click below to be quickly connected to one of our home automation advisors – we look forward to serving you.

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Doral, FL 33122

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“Without question the best company I’ve ever dealt with (of any kind). Unmatched knowledge and unparalleled service. It has been, and continues to be a true pleasure to work with Carlton and his entire team.”

Jacobo Minski

“My wife and I just finished a three year complete remodel of our home…but the most rewarding effort was the work done by Carlton and his IOTY team. From start to finish you knew your money was being well spent; from the diligent work of define our home system needs, to pre-wiring our home for the future, and installing the equipment perfectly and with white gloves…”

Raul Villaverde

“Excellent installations at fair pricing. Handles service and questions quickly and accurately. Very pleasant to deal with and a clear understanding of customer service. Major installation at our home. Everyone was professional and polite- a pleasure to work with. Would never hesitate to work with Carlton, Randall and the ioty team.”

Jeffrey Freimark



What a great experience was the job this company did. The tv they pick is amazing. The installation was fast and great quality. After the job was finished they spend time with me to explain how to use my new equipment. Thank you.

Vesselin Kerkeniakov

What an amazing company ioty is! They are extremely knowledgeable and always at the top of technology. It is nothing but a delight to work with them. Thank you for your great service!!

Mary Kayal

The IOTY team is first class! I have done multiple projects with them and they are amazing. They came up with creative, affordable solutions to our technological needs. Their responsiveness and level of service is top notch! I highly recommend using IOTY for any AV/Technology needs you might have.

Smith Family



The team that came to my to program my RadioRA2 system was very professional and efficient.

Paul Pellerin

Ioty were great to work with throughout the whole process. The team was on time, professional, and knowledgeable. They are truly the best!

R Garcia

Couldn’t have asked for more from IOTY, top class service, company and team. Highly recommended.

Kieth Crowley



If you’re looking for a clean, informative, and professional TV installer… Definitely give Carlton and his crew a call. We have used his team for a few installs. Every time they are punctual and ready to get the job done. They are very knowledgeable about what can and cannot be done. They recommend and give options based on their prior work and expertise. Custom work on a moments notice. The last install became a little more work than initially thought of… but the team still did a great job! Definitely give them a shot. You wont be disappointed!!! Thanks guys!!!

Vista Lake HOA

We had the pleasure of working with Carlton, Randall, Cesar, Nick and the rest of the Ioty team over the past 5 years. They were with us every step of the way during the construction of our new home. They guided us in selecting the most appropriate home automation systems to best fit our style for our type of living. As we approach the completion of our project together we have been humbled by their professional relationship with their clients. It is evident that Carlton puts an emphasis on client satisfaction. Carlton and Randall and have been in constant contact with us during the first few weeks of living in our new home. Despite us knowing they have other projects going on, they have been so available and personal we have felt like their only clients.

Eric Tano

I will start by saying that I am not one to really write reviews. I prefer to relay my praises directly to the person for a job well done; but in this instance because I acknowledge how difficult of a customer I can be, I had to write a positive review. If you’re in need of installations within your home, then use ioty if you want the job done right!

I called and had them put up about 4 TV’s and a sound bar. The guys are perfectionists, work in an orderly fashion, and are a pleasure to work with.

Customer service on point!!

Carlos Smith



It was my first new build construction project and Ioty were helpful from the start, explaining my options, throughout the installation and support afterwards helping me work through issues.

They were great professionals and did excellent work. They were really flexible with the schedule, working around construction delays to get the AV and lighting set up as soon as possible.

Tom Nichols

These guys are the best. Great service and prices. Did a lot of research on this and couldn’t find a better solution.

Jason Cotter

I am pleased to recommend Ioty, Inc. for their professional installation and seamless integration of my home wireless network and various audio and video system programs and hardware components. I am especially pleased with their follow up efforts in response to issues of coordination with my Internet and television service provider. I am happy to recommend both Carlton and Randall Fiorentino and staff of Ioty to anyone seeking similar services.

Raymond J. Kayal, Sr., PhD



Thank you so much for your review. Reading that you had a perfect experience with us makes us smile from ear to ear! You are an absolute pleasure to work with.

Hani El-Naffy

Kenneth Delgado

Claudina Alesso